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Frequently Asked Questions

 VoicePoint Features

	VoicePoint			VoicePoint Hosted
	Basic	Enhanced	Deluxe	Small Office	Small Office Premium	Enterprise	Enterprise Premium
3-way Calling		x	x	x	x	x	x
Account/Authorization Codes			x				x
Alternate Numbers			x		x		x
Anonymous Call Rejection		x	x	x	x	x	x
Authentication	x	x	x	x	x	x	x
Auto Callback (intragroup)		x	x	x	x	x	x
Barge-In Exempt			x				x
Call Capacity Management			x				x
Call Forwarding Always		x	x	x	x	x	x
Call Forwarding Busy		x	x	x	x	x	x
Call Forwarding No Answer		x	x	x	x	x	x
Call Forwarding Remote Access		x	x	x	x	x	x
Call Forwarding Ring Splash		x	x	x	x	x	x
Call Forwarding Selective			x		x		x
Call Line ID Delivery Blocking		x	x	x	x	x	x
Call Line ID Blocking Override			x				x
Call Name Retrieval		x	x	x	x	x	x
Call Park			x				x
Call Pickup			x				x
Call Return		x	x	x	x	x	x
Call Screening by Digit Patterns			x		x		x
Call Transfer & Blind Call Transfer		x	x	x	x	x	x
Call Waiting	x	x	x	x	x	x	x
Calling Group ID Delivery	x	x	x			x	x
Calling Line ID Blocking per Call		x	x	x	x	x	x
Calling Line ID Configuration	x	x	x			x	x
Calling Line ID Delivery per Call			x				x
Calling Name Delivery		x	x		x	x	x
Cancel Call waiting			x		x		x
Cancel Call Waiting per Call		x	x		x	x	x
Click to Dial, Redial, Hold, Transfer, 3-way			x		x		x
Configurable Extension Dialing	x	x	x			x	x
Configurable Feature Code Prefix	x	x	x			x	x
Configurable Feature Codes	x	x	x	x	x	x	x
Consultation Hold		x	x			x	x
Customer Originated Trace	x	x	x	x	x	x	x
Device Inventory	x	x	x			x	x
Dial tone Connectivity	x	x	x	x	x	x	x
Directed Call Pickup			x				x
Directed Call Pickup w/Barge-in			x				x
Distinctive Alert/Ring			x				x
Do Not Disturb		x	x	x	x	x	x
Enhanced Outgoing Calling Plan			x				x
Extension Dialing		x	x			x	x
External Calling Line ID Delivery	x	x	x	x	x	x	x
Flash Call Hold		x	x	x	x	x	x
Flash Call Transfer		x	x	x	x	x	x
Flash Three-Way Call		x	x	x	x	x	x
Group Resource Inventory Reporting	x	x	x			x	x
Group Web Portal	x	x	x			x	x
Hunt Group	x	x	x	x	x	x	x
Incoming Calling Plan	x	x	x	x	x	x	x
Internal Calling Line ID Delivery	x	x	x	x	x	x	x
Last Number Redial		x	x	x	x	x	x
LDAP Integration			x				x
Loudspeaker Paging	x	x	x			x	x
Moves Adds and Changes	x	x	x		x	x	x
Music On Hold			x				x
Outgoing Calling Plan	x	x	x	x	x	x	x
Outlook Integration			x		x		x
Personal Web Portal			x		x		x
Phone List Call log			x		x		x
Phone List Group			x				x
Phone List Personal			x		x		x
Phone Status Monitoring	x	x	x	x	x	x	x
Printable Group Directory			x				x
Priority Alert/Ringing			x		x		x
Remote Office			x		x		x
Selective Call Acceptance			x		x		x
Selective Call Rejection			x		x		x
Series Completion	x	x	x			x	x
Shared Call Appearance (5 to 35)			x				x
Simultaneous Ring Personal			x		x		x
Speed Call 100		x	x	x	x	x	x
Speed Call 8		x	x	x	x	x	x
Voice Messaging Group	x	x	x	x	x	x	x
Voice Portal	x	x	x	x	x	x	x
Voice Portal Calling			x		x		x
Web Call Manager			x		x		x
Web Express		x	x	x	x	x	x

Call us at 1-888-533-3429 to find out more about these services or e-mail us at salessupport@accesspointinc.com