Real People, Right Now

If you have questions or need help, our Customer Service team is always available. Because we know your time is important and your telephone service is essential, we are ready when you need us. We make sure that any time you call we have a professional, experienced representative available to help. Your call will be answered by us, not our voicemail. Our Customer Service Center hours are from 8:00am to 7:00pm Eastern Time, Monday through Friday. During other hours, one of our representatives will respond immediately to your call. They are prepared with the resources and information that they need, always available to them through our on-line customer service system.

Let us know what you think…at Access Point, we believe that customer service is the responsibility of us all. We welcome your input. If you would like to let us know how we are doing, send our Customer Service Management a note using the link below.  We encourage you to contact your Service Representative or anyone at our company anytime you have service questions. It is our desire to work for you by providing the best customer care possible.

Customer Service: 800-957-6468
customerservice@accesspointinc.com